Privacy Policy

Information We Use

We use your name, contact and address details, booking dates, selected space, and equipment details to manage your storage account, confirm suitability and keep financial records. We do not request driver’s licence numbers. Optional insurance details may be entered in the agreement.

Payments

Card details are entered on Stripe’s checkout. Quarry Storage receives transaction references and payment status, not your full card number or security code. Current bookings use one-time payments. For e-transfers, we retain the invoice reference, amount and verification record; a notification alone does not prove that funds arrived.

Accounts and Messages

New clients can book without a password and choose one after booking or secure account confirmation. Email ownership is confirmed through secure account access; booking and payment remain separate. Existing accounts are never merged just because an email matches. We use account and booking information for verification, password recovery, invoices, receipts and service messages. Passwords are protected with one-way hashing. Optional communications follow the applicable preferences and approved settings.

Service Providers

If enabled with your permission, Google Analytics receives usage data and may process it outside Canada.

Our hosting, email and payment providers support this service. Authorized staff use booking and financial records for their work. Contact us if you need more information about a provider or how your information is handled.

Security and CCTV

Use the official HTTPS website. Access to private account information is restricted. Installed CCTV supports property security; it is not a guarantee against loss or a promise of continuous staffed monitoring. Contact Quarry about CCTV information requests.

Retention

Our built-in analytics has a 90-day retention target; Google Analytics retention follows its configured settings. Withdrawing permission stops future optional collection, but does not erase historical aggregates or provider records. Contact us about access or deletion requests.

We retain booking, payment and account records for service, accounting and dispute handling. Removing an old collection field does not erase historical records. Retention periods and legacy-record disposal are under owner review; no automatic deletion is promised.

Your Requests

Contact us to ask about access, correction, communication preferences or concerns about your information. We may need to verify your identity before acting, and some records may need to be retained. Do not email card information, passwords or identity documents.

Contact

Email info@quarrystorage.ca or use the published Quarry contact number. This policy describes the application’s information handling.